Hugo Insurance Rates Compared to Top Competitors So let’s take a closer look at how Hugo’s costs compare to its closest competitors. After all, it only operates in 13 states (and only offers full coverage in two). Of course, national averages aren’t a great way to understand how Hugo fits into the wider insurance market. Premiums at Hugo are generally higher for liability policies and lower for full coverage than the national averages ($129 per month for liability and $302 for full coverage). Let’s take a look at the average monthly rates Hugo offers to drivers for liability and full-coverage policies. Not so, and it unfortunately resulted in coverage lapses that not only led to fees but could also increase their rates. Take this reviewer, who clearly thought the rules for the Flex Plan also applied to the Basic Plan. I also found several people who misunderstood how Hugo’s policy flexibility works, which led to higher premiums. This has led to a lot of confusion - including several customers who weren’t sure if they even had a policy. Customers are expected to carry a digital version of their card or print their own copy. Hugo’s negative reviews centered around two big themes.įirst, the company doesn’t send physical ID cards. But many customers have left reviews on Trustpilot, where the company earns an impressive 4.8 out of 5 stars.Īn overwhelming number of customer reviews talk about how easy, fast, and painless it was both to get their car insurance with Hugo and to pay for their policy in flexible, self-designed increments.īut, as with any other insurer, there’s some constructive feedback to be found. It’s a younger company and writes far fewer policies than big-name insurers like GEICO and Progressive, so it’s no surprise Hugo doesn’t have a Better Business Bureau page or reviews on ConsumerAffairs. ![]() Overall, Hugo has fewer customer reviews than the average insurer. So whether you need short-term coverage or continuous protection, you’ll find payment options with Hugo that you can’t get anywhere else. You can “reload” your plan in increments of a few days, weeks, or months, depending on what works best for you. Whatever plan you select, you can also choose how often you pay. We’ll go over each plan in detail in the coverage section later. In most states, drivers only have access to the Basic Plan. Drivers with financed vehicles will need to purchase the Full Plan in order to comply with their lender.Īdditionally, the Flex and Full Plans are only available in Illinois and California. ![]() So, if you’re not driving one day, you can flip your coverage off and roll over that unused day for future use.īut, because your vehicle essentially goes uncovered with this option, Flex Plans are only offered for liability-only policies. With this option, you can turn your insurance coverage on and off by sending a text or switching a toggle in Hugo’s mobile app (more on that later). Hugo changed the insurance market when it started offering short-term car insurance policies with its Flex Plan. Short-Term Auto Insurance from Hugo: Is It Legit? High-risk drivers or those who need more specialized coverage options may want to look elsewhere. The company operates in just 13 states (as of this writing) and offers full-coverage options in just two. Where Hugo falls shortĬurrently, Hugo offers a very limited range of coverage options. Drivers who need to pay in smaller increments or who only drive a few days a week can find huge benefits with Hugo. Hugo is the only auto insurer that offers true pay-as-you-go auto insurance policies, and its highly flexible payment options are best-in-class. Its small size, sparse coverage options, and limited coverage areas, however, mean many drivers won’t be able to access policies through Hugo - at least not yet. The company has a short but strong record of paying claims and has earned thousands of positive reviews from customers. And on that note, Hugo’s limitations may not be ideal for drivers seeking detailed coverage (or even standard full-coverage options in certain states).īut how does Hugo Insurance work? How do its rates stack up to competitors? Keep reading to find out everything you need to know about this next-generation insurer. It takes only minutes to get coverage, so long as you live in one of the 13 states where Hugo is available (but the company is quickly expanding - policies are forthcoming in Kentucky and Virginia). Hugo also doesn’t charge up-front fees or down payments to new customers. The company specializes in flexible, on-demand coverage, allowing drivers to start and stop coverage as needed, and with “micropayments,” drivers can pay for as few as three days at a time. Hugo Insurance is a relative newcomer in the auto insurance industry, introducing its beta platform in 2020 and officially launching in January 2021. Venture-backed startup founded by David Bergendahl and Joel Solymosi ![]() AL, AZ, CA, FL, GA, IL, IN, MS, OH, PA, SC, TN, and TX
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